Housekeeping Career - RLT International Institute of Hotel Management

Housekeeping Career

Amazing Guide on How to Become Successful in Housekeeping Career

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Housekeeping is an operational department that is responsible for the aesthetic upkeep of rooms, maintenance and cleaning of back areas, public areas, and surroundings. It is one of the special departments in hospitality, which is considered as the backbone of the organization as it represents the quality and face of the organization. The housekeeping department is responsible to ensure that guests receive a pleasant and peaceful environment during their visit. Housekeeping includes a wide range of service areas to be focused on such as public areas, kitchen,  restaurant office, health club, staff rooms, and spa. There exists an important responsibility in the hands of the housekeeping section to create a friendly appearance. Cleanliness is an uncompromising attribute of any hotel which is offered by the one and only housekeeping department. Housekeeping is the only department that helps to run a hotel and has always stayed out of sight and carries out its never-ending duties 365x24x7 to provide a hygienic, fresh,  clean atmosphere and relief to every individual stepping into the hotel. It is a well-known department among the guests. The main goal of the housekeeping department is to provide guest satisfaction through maintaining a safe, sanitary, and comfortable atmosphere. Without the support of the housekeeping department  the prestige of the hotel will fall apart. By the end of this post, you will have enormous knowledge to start your career in the Housekeeping department.

Courses offered in the House Keeping discipline

  • Diploma in Housekeeping
  • Diploma in Housekeeping Management
  • Diploma in Housekeeping and Maintenance
  • Certificate course in Housekeeping
  • Diploma in Housekeeping Operation
  • Certificate in Housekeeping Management
  • Post Graduate Diploma in Accommodation Operation Management
  • Diploma in Housekeeping and Utility

Professional Expertise

Most housekeepers work in specific areas of service such as laundering towels and sheets, cleaning rooms and ironing other divisions. Housekeeping also includes a knowledge of bed making, cleaning windows, and emptying trash.

Cleaning methods

Housekeepers of every hotel are trained in specific cleaning methods. Maintaining beds in a particular standard or cleaning of bathrooms using specified cleaning products. In the laundry, housekeepers are required to iron and fold linen to precise specifications as well. The students are trained with all necessary skills during the course.

Cleaning tools

To maintain the guest rooms housekeepers should use certain tools such as dust rags, vacuum cleaners, and mops, etc. Housekeepers should keep track of the availability of cleaning carts with enough materials so they do not waste time retrieving items from the housekeeping division.

Organization

The room setting is an important duty of a housekeeper to offer a pleasant feel on entering a room. Housekeepers must organize these special touches such as high-end bath products, room design, or bedding to specifications required by the hotel. Other duties include hanging and folding towels in an attractive design, turning down the bed or arranging a wet bar, and adding chocolate.

Laundry skills

The housekeeper in this department has to iron hundreds of towels, sheets, and washcloths on a daily basis. Personal items of the visitors were also washed by many staff without ruining guest clothes. Responsibilities include ironing, dry cleaning, folding, and washing.

Communication skills

Housekeepers will come across guests on a regular basis so there is a need to speak well and discern guest needs. They must assist guests with requests for extra items such as personal items or towels. In addition, complaints from the visitors are to be resolved by the housekeepers.

Other Skills

  • Time Management
  • Honesty
  • Attention to Detail
  • Active Listening
  • Interpersonal skills
  • Customer service
  • Self Control

Roles and Responsibilities

  • Providing a clean, hygienic, and comfortable environment to the guest.
  • Proper arrangement of linen in restaurants, rooms, and banquets.
  • Take care of uniforms for the staff and also laundry services.
  • Involved in the arrangement of flowers for better ambiance and maintaining the landscape.
  • Renovation and refurbishment of property and interior works.
  • Procurement of guest supplies, equipment, fabrics, cleaning agents, and carpets.
  • Ensuring safety and security of the hotel.

Career Growth

The housekeeping department offers excellent job opportunities in various places of the world. Graduates of the housekeeping department can have good growth opportunities in India as well as abroad. The year of experience and the skill acquired will decide your salary package. Moreover, hotel industries are expanding their operations to international markets as a result of globalization which creates a huge demand for hotel management professionals. The hospitality industry around the world, a high revenue creator and provides excellent services and caters to the short-term housing, food, entertainment, business, and leisure needs of guests.

Job Profiles

Training Housemen Assist room attendants to provide daily needs and supplies to rooms as per hotel standard and cleaning the room with housekeepers, wash dishes of the restaurant after completing the houseman duties, cleaning all the public areas, clean rooms and ensure the hotel is neat. Houseman Responsible for cleaning, maintenance, and other general work outside and inside the hotel in order to keep the hotel neat and making it presentable to the visitors. Housekeeping supervisor Providing training to the housekeepers on cleaning and maintenance tasks. Monitoring the staff performance on a daily basis. Checking on the hygiene condition of the hotel. Housekeeping Manager Responsible for the overall managing which includes  laundering bed, maintaining furnishings, the cleaning of rooms, and other equipment in hotels, Executive housekeeper Coordinates the housekeeping team to inspect assigned areas to ensure standards are met. He manages the demands of the guest and is responsible for solving problems, support staff.

Top Recruiters

  • Hyatt Hotels Corporation
  • HLV Ltd
  • InterContinental Hotel Group
  • Marriott International India Pvt Ltd
  • Radisson Blu Hotels
  • The Oberoi Group
  • The Park Hotels

Conclusion

Housekeeping provides every individual a chance to create a successful career and accomplish great heights in management. To achieve your dream in housekeeping you should get excellent hands-on training with a valid certification. RLT IIHM provides an excellent diploma course in Housekeeping to make you a well-skilled professional in housekeeping. Hope this blog helps you through providing enough details about housekeeping careers.

FAQS

What is the role of housekeeping in hotel management?

The housekeeping department is responsible for ensuring that guests have a pleasant environment.

What is the responsibility of the housekeeping department?

It aims for guest satisfaction by maintaining a safe and sanitary atmosphere. This department is responsible for giving the hotel a friendly appearance.

What is the role of an Executive housekeeper?

Coordinates the housekeeping team to inspect assigned areas to ensure standards are met. He manages the demands of the guest and is responsible for solving problems, support staff.

What is the role of a Housekeeping Manager?

Responsible for the overall management which includes laundering bed, maintaining furnishings, the cleaning of rooms, and other equipment in hotels.

What is the role of a Housekeeping supervisor?

Providing training to the housekeepers on cleaning and maintenance tasks. Monitoring the staff performance on a daily basis. Checking on the hygiene condition of the hotel.

What is the role of a Houseman?

Responsible for cleaning, maintenance, and other general work outside and inside the hotel in order to keep the hotel neat and making it presentable to the visitors.

What is the role of Training Housemen?

Assist room attendants to provide daily needs and supplies to rooms as per hotel standard and cleaning the room with housekeepers, wash dishes of the restaurant after completing the houseman duties, cleaning all the public areas, clean rooms and ensure the hotel is neat.

What are the skills required in the housekeeping department?

Laundry Skills, Honesty, Attention to Detail, Active Listening, Excellent communication skills, Flexibility, Reliability, and Self Control.

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